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Interview with Herbert Wilson, director of Risk Management and Patient Safety Officer at Mount Nittany Medical Center

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Medical Minute; 2:34

Dave Kurten: The 3WZ Medical Minute is brought to you by Mount Nittany Medical Center. Mount Nittany-Life Forward. Our subject this week is patient safety and our guest is Herbert Wilson, director of Risk Management and Patient Safety Officer at Mount Nittany Medical Center. Thanks for joining us today.

Herbert Wilson: Good afternoon.

Dave Kurten: Why have hospitals become so focused on patient safety?

Herbert Wilson: There have been several studies in the past and with new laws coming into effect, especially here in Pennsylvania, hospitals have been required to really focus on patient safety and make sure that the patients have a safe experience in that hospital.

Dave Kurten: How does Mount Nittany Medical Center ensure that patient safety?

Herbert Wilson: We do a lot of things. We have a time-out before surgery to make sure we have the correct patient being operated on the correct site, having the correct procedure with the correct level and all of our information is present for that procedure. We ask patients to identify themselves a lot of times. Some of our patients get upset that we constantly ask for their name and date of birth, but that is just a safety measure making sure we have the right patient who we’re giving the right test to or giving the right treatment to, and giving the right medication to.

Dave Kurten: How can patients become involved in their own care at Mount Nittany Medical Center?

Herbert Wilson: One of the most important things I think patients can do is to ask questions, be involved in their care, and listen to their healthcare provider. One issue we find at the hospital and many hospitals experience are patients who are very able to walk around and be independent at home, sometimes that ability is compromised in the hospital, and they don’t realize it, and they’ll get out of bed without asking for help or contacting a nurse to get help to go to the bathroom or to sit in a chair or something. And, they’re not as strong as they were at home, you know? They’re in a weakened state and end up falling and hurting themselves. So, one of the most important things that a patient can do is just ask for help and ask questions.

Dave Kurten: How often are the safety policies and procedures updated?

Herbert Wilson: We, uh, at the hospital review our patient safety procedures and policies on an ongoing and continuous basis, to make sure that we have everything in place and make sure our patients have a very safe experience here when they are a patient in our hospital.

Dave Kurten: Where can community members get more information about safety at Mount Nittany or if they wish to voice a concern?

Herbert Wilson: They can call us at the Patient Safety Hotline, and that number is 231-7809, or they can visit our website at MountNittany.org where there’s additional information.

Dave Kurten: Herbert Wilson, director of Risk Management and Patient Safety Officer at Mount Nittany Medical Center has been our guest on this edition of the Medical Minute. Thank you for your time.

Herbert Wilson: Thank You.

Dave Kurten: The 3WZ Medical Minute is brought to you by Mt. Nittany Medical Center – “Mt. Nittany Life Forward”.   

 

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